Nordics Special – Gaining Support for Radical Change: Moving Away from Traditional Budgeting — A VELUX Case Study

Doing away with traditional budgeting is a radical step which you might imagine would face a lot of internal resistance. We spoke to Anders Reinhardt head of global business intelligence for VELUX about how they made the radical step from traditional budgeting towards a rolling forecast. Anders outlines the challenges they faced, the technology involved and how the company worked to gain support for their change.



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Nordics Special – Beyond the Hype: The Truth Behind GBS, What it Means and How to Achieve it

Companies in the Nordic region are leaders in innovation and key drivers of change within the marketplace. In this article we’ll look at Global Business Services (GBS) as a business strategy that’s being put forward as being an important piece of the next-phase recovery jigsaw, and how organisations in the region are progressing with GBS deployment.



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Team Covenant — A 54 page excerpt

Randy Hopkins’ new work on organizational performance management will teach you how to:

  • Profit from understanding the difference between apathy and futility and how it can greatly benefit your company
  • Transform your environment by making performance management work
  • Know that this Kool-Aid isn’t for everyone, and uniquely position your enterprise based on that fact
  • Identify your company as the one to work for by following and implementing the step-by-step business model
  • Ingeniously get employees and organizations to hold each other accountable
  • Get everyone in your organization to embrace the trend of real teamwork

Learn about this revolutionary management approach by downloading Team Covenant today.



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Team Covenant — A 54 page excerpt

Randy Hopkins’ new work on organizational performance management will teach you how to:

  • Profit from understanding the difference between apathy and futility and how it can greatly benefit your company
  • Transform your environment by making performance management work
  • Know that this Kool-Aid isn’t for everyone, and uniquely position your enterprise based on that fact
  • Identify your company as the one to work for by following and implementing the step-by-step business model
  • Ingeniously get employees and organizations to hold each other accountable
  • Get everyone in your organization to embrace the trend of real teamwork

Learn about this revolutionary management approach by downloading Team Covenant today.



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What Every Marketer Needs to Know About Content Curation

Customer engagement is all about content today, but creating original content can be expensive and time consuming. Fortunately, that isn’t your only option. Explore this white paper to learn how marketers are using curated content to build deep and lasting relationships with their customers. We’ll explore the key benefits of content curation and outline the important steps and considerations necessary for building a successful and sustainable content curation program. It’s a must read for any marketer who understands that it takes more than an occasional blog post or tweet to grow a business.



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What Every Marketer Needs to Know About Content Curation

Customer engagement is all about content today, but creating original content can be expensive and time consuming. Fortunately, that isn’t your only option. Explore this white paper to learn how marketers are using curated content to build deep and lasting relationships with their customers. We’ll explore the key benefits of content curation and outline the important steps and considerations necessary for building a successful and sustainable content curation program. It’s a must read for any marketer who understands that it takes more than an occasional blog post or tweet to grow a business.



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The Talent Smart Positivity Bundle

A positive outlook on life helps you succeed in your career, relationships and overall physical wellbeing. So why is it so hard for many of us to ditch pessimism? These 4 articles from TalentSmart address our attitudes and how they affect us emotionally and physically.

  • How (and Why) to Stay Positive
  • How Negativity and Complaining Literally Rot Your Brain
  • Six Toxic Beliefs That Will Ruin Your Career
  • Three Traps People Fall Into That Limit Their Happiness

TalentSmart is the world's premier provider of emotional intelligence (EQ). More than 75% of Fortune 500 companies come to them when they need emotional intelligence testing, emotional intelligence training, or executive coaching. Their consultants offer unparalleled expertise, and their award-winning book, Emotional Intelligence 2.0, is a #1 bestseller.



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Are Browser Updates Driving Your Support Team Crazy?

Did you think switching from Windows client apps to lighter weight web-based apps would solve your application development, deployment and maintenance problems? If you did, but problems associated with constant browser updates, compatibility issues, and security holes are causing headaches, you need to learn about application virtualization with XenApp.

Attend this live webcast to learn how XenApp:
  • Efficiently manages your browser-based apps with app virtualization
  • Reduces common security challenges associated with web-based apps
  • Delights your users with faster performing web apps
Speakers:

Yvonne Dresser: Sr. Product Marketing Manager, Citrix

Carisa Stringer: Sr. Product Marketing Manager, Citrix Systems

*On-Demand version will be available same day! Register and have same day access.

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The 2015 Contact Center Buyer’s Bundle + 9 Questions for Choosing the Right Contact Center Software

The 2015 Contact Center Buyer's Bundle brings together the latest in information, coverage of important developments, and expert commentary to help with your contact center strategies and related decisions. The bundle includes the following assets and reports to insure that you get the most out of your contact center research:
  • 9 Questions for Choosing the Right Contact Center Software
  • Have You Earned Your Customers' Trust?
  • The Top 5 Steps to Workforce Management Success
  • Mapping the Customer Journey for Success
  • Transforming the Customer Experience: How Four Contact Centers Did It Successfully
  • Dispelling 7 Myths of Cloud-Based Contact Centers


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How SevOne Is Revolutionizing the Telecom Industry

A number of the world’s leading CSPs use SevOne to ensure network up-time, reduce customer churn, improve capacity projections, and manage the health of their rapidly growing infrastructure.

Communication Service Providers (CSPs) – including traditional telecom, wireless, Internet, and cable providers – face considerable challenges when managing the performance of their infrastructure:
• Increased network congestion due to an explosion of video and voice traffic from always-on, intelligent user equipment
• Complex environments – such as CDMA and GSM networks–that require support for a vast number of vendors, devices, standards, and protocols
• Converged fixed and mobile infrastructures with highly distributed network elements



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