 | Customer service is no longer about someone sitting at a desk answering the phones. Although still a crucial element to success, it is not the only channel we have today. We have the internet, social media, email and much more, they all revolve around the same mission of satisfying the customer. In this webcast, focusing on web customer service, you'll learn about the necessary elements for success and where knowledge management fits into the equation.
Michael Maoz, Research VP/Distinguished Analyst with featured analyst firm Gartner, Inc. and Tim Hines, VP of Product Management and CRM with Consona will walk you through core key components of knowledge management and channels that have the biggest impact on service and support, while providing insight into what approaches other organizations are taking with implementation of these channel components.
Request Free! |
February 10th, 2012 | Posted in Technology | No Comments
| Customer service is no longer about someone sitting at a desk answering the phones. Although still a crucial element to success, it is not the only channel we have today. We have the internet, social media, email and much more, they all revolve around the same mission of satisfying the customer. In this webcast, focusing on web customer service, you'll learn about the necessary elements for success and where knowledge management fits into the equation.
Michael Maoz, Research VP/Distinguished Analyst with featured analyst firm Gartner, Inc. and Tim Hines, VP of Product Management and CRM with Consona will walk you through core key components of knowledge management and channels that have the biggest impact on service and support, while providing insight into what approaches other organizations are taking with implementation of these channel components.
Request Free! |
February 10th, 2012 | Posted in Technology | No Comments
The intraday price for Union First Market Bankshares Corp. has moved below its 200 period 30 minute moving average of 14.14. UBSH is around 14.09 bucks now. Union First Market Bankshares Corp. has a positive trend.
The price is above the trend line, which is about $13.87.
Other stocks to watch – these have a positive correlation with Union First Market Bankshares Corp.:
Ultrapro S&P 500 (UPRO) with a correlation of 93.94%
Vg Russell 1000 ETF (VONE) with a correlation of 95.1%
S&P 100 Index European Style (XEO) with a correlation of 94.19%
S& P 500 MINI-SPX OPTIO IND (XSP) with a correlation of 94.25%
Crosstex Energy (XTXI) with a correlation of 97.12%
For the math geeks and quants – the most recent Slope: 0.27 Intercept: 13.87 close: 14.09
February 10th, 2012 | Posted in Stock Market | No Comments
The intraday price for Techtarget has moved below its 200 period 30 minute moving average of 7.22. TTGT is around 7.14 bucks now. Techtarget has a positive trend.
The price is above the trend line, which is about $6.7.
Other stocks to watch – these have a positive correlation with Techtarget:
TWD / DKK (TWDDKK) with a correlation of 91.57%
USD / IRR (USDIRR) with a correlation of 97.42%
Vg Global Ex-U.S (VNQI) with a correlation of 90.77%
WORLD ENERGY SLTNS (WLDE) with a correlation of 92.3%
Zion Oil & Gas Inc (ZN) with a correlation of 92.1%
For the math geeks and quants – the most recent Slope: 0.53 Intercept: 6.7 close: 7.14
February 10th, 2012 | Posted in Stock Market | No Comments
The intraday price for Rockville Financial has moved below its 200 period 30 minute moving average of 11.02. RCKB is around 10.97 bucks now. Rockville Financial has a positive trend.
The price is above the trend line, which is about $10.86.
Other stocks to watch – these have a positive correlation with Rockville Financial:
S&P 500 Media [Tr] (SOTR) with a correlation of 97.3%
Tahoe Res Inc (THOEF) with a correlation of 96.86%
CBOE Technology Index (TXX) with a correlation of 96.81%
Cmci Gold Tr Etn (UBG) with a correlation of 97.01%
CBOE Technology Index Reduced Leap (ZOC) with a correlation of 96.82%
For the math geeks and quants – the most recent Slope: 0.16 Intercept: 10.86 close: 10.97
February 10th, 2012 | Posted in Stock Market | No Comments
The intraday price for Penns Woods Bancorp has moved below its 200 period 30 minute moving average of 39.87. PWOD is around 39.65 bucks now. Penns Woods Bancorp has a positive trend.
The price is above the trend line, which is about $38.74.
Other stocks to watch – these have a positive correlation with Penns Woods Bancorp:
ROYAL BANK OF SCOTLAND PUT WTS 17/06/10(S&P 500 IDX)USD900 (R932) with a correlation of 96.99%
(SH50) with a correlation of 97.67%
SOCIETE GENERALE ACCEPTANCE NV PUT WTS 19/12/08ANTO E1 GBX600 C (SQ55) with a correlation of 97.56%
1St Source Corp. (SRCE) with a correlation of 97.84%
(TFCILTD) with a correlation of 96.75%
For the math geeks and quants – the most recent Slope: 1.13 Intercept: 38.74 close: 39.65
February 10th, 2012 | Posted in Stock Market | No Comments
The intraday price for Deltek has moved below its 200 period 30 minute moving average of 10.28. PROJ is around 10.14 bucks now. Going below the moving average deepens the negative trend.
The price is already below support of $10.63.
Other stocks to watch – these have a positive correlation with Deltek:
PSB1O (PSB1O) with a correlation of 94.23%
Western Asset Worldwide Income Fund Inc. (SBW) with a correlation of 93.77%
Storage Engine Inc (SENGQ) with a correlation of 93.8%
Sp (SFGUF) with a correlation of 95.79%
Ssga Prime Mm Fund (SVPXX) with a correlation of 95.34%
For the math geeks and quants – the most recent Slope: -0.35 Intercept: 10.63 close: 10.14
February 10th, 2012 | Posted in Stock Market | No Comments
The intraday price for Opnext has moved below its 200 period 30 minute moving average of 1.16. OPXT is around 1.15 bucks now. Opnext has a positive trend.
The price is above the trend line, which is about $1.12.
Other stocks to watch – these have a positive correlation with Opnext:
Pernod Ricard Ord (PDRDF) with a correlation of 97.46%
Polypropylene {Dec 09} (PGZ09) with a correlation of 97.93%
Gasoline Rbob {Jan 10} (RBF10) with a correlation of 97.36%
United Insurance Holdings Corp (UIHC) with a correlation of 97.9%
(WSHNX) with a correlation of 97.34%
For the math geeks and quants – the most recent Slope: 0.04 Intercept: 1.12 close: 1.15
February 10th, 2012 | Posted in Stock Market | No Comments
The intraday price for Marchex has moved above its 200 period 30 minute moving average of 4.54. MCHX is near 4.57 bucks now. The general trend in MCHX has been down recently.
Presently, it is below the near-term support price of $4.83.
Other stocks to watch – these are correlated with Marchex:
Radiant Energy [Cda] (RDEGF) with a correlation of 98.92%
(RSSYD) with a correlation of 98.83%
TREASURY 8% STK 2013 (T813) with a correlation of 98.16%
DB X-TRACKERS S&P 500 SHORT ETF USD (XSPD) with a correlation of 97.99%
(YXOXF) with a correlation of 98.64%
February 10th, 2012 | Posted in Stock Market | No Comments
The intraday price for Kensey Nash Corp. has moved below its 200 period 30 minute moving average of 23.04. KNSY is around 22.78 bucks now. Kensey Nash Corp. has a positive trend.
The price is above the trend line, which is about $21.13.
Other stocks to watch – these have a positive correlation with Kensey Nash Corp.:
Niska Gas Storage Partners Llc (NKA) with a correlation of 98.23%
Ethanol Physical-NY {Sep 11} (QBU11) with a correlation of 98.49%
Synovus Financial Corporation T (SNV-T) with a correlation of 98%
Taiga Building Products Ltd (TBL.NT) with a correlation of 98.37%
Unitedhealth Group Inc. (UNH) with a correlation of 98.4%
For the math geeks and quants – the most recent Slope: 1.91 Intercept: 21.13 close: 22.78
February 10th, 2012 | Posted in Stock Market | No Comments
